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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terri Turner

November 21, 2024

5  out of  5
rating by Terri Turner
"Seny muy cousin Elaine the link"
We responded:
"Thanks, Terri, for your Five Star Review!"
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Joan Cronen

October 7, 2024

5  out of  5
rating by Joan Cronen
"Does this quote include Kaitlynn on my policy."
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Mai Michael

September 4, 2024

5  out of  5
rating by Mai Michael
"Wonderful agents. Bill Kern, Rebecca, and all other agents I've talked to have been super helpful and knowledgeable. The rates are also unbeatable!"
We responded:
"Thanks, Mai!!! We appreciate you taking the time to provide us with a five star review of our agency! "
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J

September 4, 2024

5  out of  5
rating by J
"Gabrielle is amazing! As a first time homeowner, she has made the process so easy with getting home insurance. She even brought my car insurance down once I bundled them! She is very responsive and incredibly patient. I look forward to working with her more in the future."
We responded:
"Thanks so much for your five star review! Gabrielle is great at what she does and a true asset to our team. Welcome to the Bill Kern State Farm family!"
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Robin K

August 28, 2024

5  out of  5
rating by Robin K
"Gabrielle was super helpful and explained everything clearly which was a huge relief in navigating insurance shopping for the first time. Thank you!"
We responded:
"Thanks, Robin, for the wonderful five star review! Gabrielle is one of the best at what she does. I glad she was able to make your insurance shopping experience a pleasant one. Thanks again and welcome to the Bill Kern State Farm family!"
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Mischelle Taylor

August 22, 2024

5  out of  5
rating by Mischelle Taylor
"BILL KERN has been so good to me for as long as I have been his client. I’ve never had my own INSURANCE before, but would refer him and his office to anyone looking for a Insurance…"
We responded:
"Thanks, Mischelle! We appreciate you taking the time to provide us with a five-star review of our agency. Great having you as a member of the Bill Kern State Farm family!"
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Jeremy Weaver

August 16, 2024

5  out of  5
rating by Jeremy Weaver
"We would not have switched our insurance to State Farm if Gabrielle had not reached out to follow up with us after I got a quote from the State Farm website. She went through all of our insurance needs in detail, and even looked at the policy from our former carrier to make sure we had everything we needed. The price she quoted us was far less than the one I received online and much lower than we were paying at that time. Thanks to her hard work we made the switch, and are now State Farm Customers."
We responded:
"Thanks, Jeremy! Such a meaningful review of Gabrielle's help in getting you properly covered for a better rate. Welcome to the Bill Kern State Farm family! Never hesitate to reach out to us if you should need anything. Thanks again!"
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David Giehll

August 15, 2024

5  out of  5
rating by David Giehll
"Rebecca & Bill have been a dream to work with ! They have always answered every question along with a quick response via email or a phone call if they were working with other customers . Both are amazing people to work with !"
We responded:
"Thanks, David! We appreciate you taking the time to provide us with a five-star review of our agency. Rebecca is the rock for our agency and we could not do what we do without her experience and superior customer service skills. Thanks again!"
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Lorie A. Mancini

August 6, 2024

5  out of  5
rating by Lorie A. Mancini
"It was a pleasure speaking with the agent today and she answered all my questions that had to do with not only my car insurance but home rental insurance. Gabrielle was quite knowledgeable in several areas of interest. I appreciate her time and patience with me."
We responded:
"Thanks for your five-star review of our agency! Gabbi is great at what she does, and we are fortunate to have her on our team. Welcome to the Bill Kern State Farm family! ~ Bill"
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Suzanne

July 20, 2024

5  out of  5
rating by Suzanne
"Rebecca is Wonderful! She's nice. She's caring. And she knows what she's doing and will always help you out!"
We responded:
"Thanks, Suzanne! We appreciate you taking the time to provide our agency with a five-star review. Rebecca is certainly a wonderful person and always does her best to help our customers with their insurance needs. Thanks again!"
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Rosalia Poisel

June 5, 2024

5  out of  5
rating by Rosalia Poisel
"We had an outstanding experience working with Lindsay from State Farm. From the moment we walked into the office, we were greeted with warmth and professionalism. Lindsay took the time to understand our needs and provided us with comprehensive insurance solutions tailored to our situation. She was incredibly knowledgeable, patiently answered all our questions, and made the entire process seamless. The level of customer service was exceptional, and we felt truly valued as clients. We highly recommend Lindsay and the rest of the Bill Kern State Farm team for anyone looking for a trustworthy and reliable insurance agent."
We responded:
"Wow! What a review! Thanks so much for taking the time to provide us with your feedback. It was great to meet you and your mother. We look forward to serving your financial services needs going forward. Welcome to the Bill Kern State Farm family!"
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T.J. Vercek

May 23, 2024

5  out of  5
rating by T.J. Vercek
"Gabrielle was incredibly friendly and helpful with getting me insurance for my truck! She made the process easy to understand and was able to quickly provide me information on any questions I had. She followed up with me to make sure I had all of my signatures and paperwork in order and offered to help if I had any additional follow-up questions. A great experience overall!"
We responded:
"Thanks TJ! We appreciate you taking the time to share your experience with Gabrielle and our agency. Your feedback is essential to ensuring that we continue to deliver the highest level of customer service. Thanks again!"
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Colleen Lydon

May 21, 2024

5  out of  5
rating by Colleen Lydon
"Thanks isn't enough. Solved my insurance problem...."
We responded:
"Thanks, Collleen! We appreciate you taking the time to provide our agency with a Five-Star review. Welcome to the Bill Kern State Farm family!"
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Ron Kubrak

May 21, 2024

5  out of  5
rating by Ron Kubrak
"All involved in getting our new policies did awesome work. And so quickly too. Thank you all. Ron"
We responded:
"Thanks, Ron! We appreciate you taking the time to provide our agency with a Five Star Review! Your feedback helps us know that we are on the right track to providing the highest level of customer service. Welcome to the Bill Kern State Farm family! Do not hesitate to call us if you need anything."
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Nick Koludrovic

April 26, 2024

5  out of  5
rating by Nick Koludrovic
"I worked with Gabrielle to purchase an auto insurance policy. She provided me with a lower premium than what I was currently paying a different provider for the same coverage, and was a pleasure to work with. Very friendly, professional and explained everything clearly. I’d highly recommend working with Bill and his team!"
We responded:
"Thanks, Nick! We appreciate you taking the time to provide our agency with a Five-Star Review. Gabrielle is one of the best at what she does and we are grateful to have her on our team. Welcome to the Bill Kern State Farm family!"
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Jim Nev

April 25, 2024

5  out of  5
rating by Jim Nev
"Outstanding customer support. I can always count on prompt, cheerful and courteous customer support when I call the Kern agency."
We responded:
"Thanks, Jim! We greatly appreciate you taking the time to provide our agency with a Five Star Review. We also thank you for your business with us and look forward to continuing to serve your insurance needs for many years to come."
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SUSAN Belako

March 27, 2024

5  out of  5
rating by SUSAN Belako
"Excellent service. Lovely attitude. A pleasure to deal with, Gabrielle Genovese @ Bill Kearns office. Sincerely Susan Belako."
We responded:
"Thanks, Susan! We appreciate you taking the time to provide us with your Five Star Review of our agency. Gabbi is one of the best at what she does, and we are grateful to have her on our team. Thanks again!"
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Nathan Ferguson

March 26, 2024

5  out of  5
rating by Nathan Ferguson
"Bill is a great guy and Agent. Have known him for over a year and never been disappointed with his wit and candor. Highly recommend!"
We responded:
"Thanks, Nathan!!! It's been a pleasure getting to know you and look forward to working closely with you in the years to come. All the best to you and your team!"
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Justine

March 20, 2024

5  out of  5
rating by Justine
"Gabrielle was wonderful! She got me a wonderful rate, was very personable, friendly and professional. She didn't bother me every other day with phone calls and emails and texts like some other companies do. I really appreciate her help!"
We responded:
"Thanks, Justine! We appreciate your feedback on your experience with our agency and Gabrielle! She is great and we are fortunate to have her on our team!"
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Tracy Montgomery

March 14, 2024

5  out of  5
rating by Tracy Montgomery
"I am very pleased with my experience with this agency. Gabrielle was so nice and explained everything. It made switching insurance companies a breeze. Thank you again!"
We responded:
"Thanks, Tracy, for taking the time to share your experience with us. Gabbi is wonderful to work with and we are lucky to have her on our team. Thanks again!"
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Alyssa Reed

March 8, 2024

5  out of  5
rating by Alyssa Reed
"Gabby is so nice and helpful! She has saved me money and gotten me additional coverage and even has me qlready set up to save money on homeowners insurance in the future! Very excited and confident to make the move to State Farm after speaking to Gabby. Thanks again!!"
We responded:
"Thanks, Alyssa! We appreciate you taking the time to provide us with a five-star review of our agency. Gabbi is certainly one of the best insurance sales consultants in the business. She takes the time to listen to your needs and then tailors your policy to ensure you pay only for what you need. Thanks again and welcome to the Bill Kern State Farm family!"
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Tammy Fox

March 8, 2024

5  out of  5
rating by Tammy Fox
"Save me on money and I want to say Thank you"
We responded:
"Thanks, Tammy! We appreciate you taking the time to provide us with your five-star review of our agency. And you are very welcome!"
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Jonathan Smart

February 28, 2024

5  out of  5
rating by Jonathan Smart
"Experience was great Gabby provided excellent service and helped me with all my insurance needs."
We responded:
"Thanks for your five-star review of our agency! Gabbi is wonderful to work with and very experienced at what she does to help our customers get the right insurance for the best price. Thanks again!"
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Ranganath Komanduri

February 19, 2024

5  out of  5
rating by Ranganath Komanduri
"Great Service!"
We responded:
"Thanks for your five-star review, Ranganath!"
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Lashawna Brown

February 19, 2024

5  out of  5
rating by Lashawna Brown
"Good customer service!! Thank you!!"
We responded:
"Thanks for your five-star review, Lashawna!!! We appreciate your Feeback to ensure that we are delivering the highest level of customer service."