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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Annie Virga

June 12, 2024

5  out of  5 rating by Annie Virga
"Lindsay has been great to work with! She made everything so easy to get our insurance set up."
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Rosalia Poisel

June 5, 2024

5  out of  5 rating by Rosalia Poisel
"We had an outstanding experience working with Lindsay from State Farm. From the moment we walked into the office, we were greeted with warmth and professionalism. Lindsay took the time to understand our needs and provided us with comprehensive insurance solutions tailored to our situation. She was incredibly knowledgeable, patiently answered all our questions, and made the entire process seamless. The level of customer service was exceptional, and we felt truly valued as clients. We highly recommend Lindsay and the rest of the Bill Kern State Farm team for anyone looking for a trustworthy and reliable insurance agent."
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T.J. Vercek

May 23, 2024

5  out of  5 rating by T.J. Vercek
"Gabrielle was incredibly friendly and helpful with getting me insurance for my truck! She made the process easy to understand and was able to quickly provide me information on any questions I had. She followed up with me to make sure I had all of my signatures and paperwork in order and offered to help if I had any additional follow-up questions. A great experience overall!"
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Colleen Lydon

May 21, 2024

5  out of  5 rating by Colleen Lydon
"Thanks isn't enough. Solved my insurance problem...."
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Ron Kubrak

May 21, 2024

5  out of  5 rating by Ron Kubrak
"All involved in getting our new policies did awesome work. And so quickly too. Thank you all. Ron"
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Nick Koludrovic

April 26, 2024

5  out of  5 rating by Nick Koludrovic
"I worked with Gabrielle to purchase an auto insurance policy. She provided me with a lower premium than what I was currently paying a different provider for the same coverage, and was a pleasure to work with. Very friendly, professional and explained everything clearly. I’d highly recommend working with Bill and his team!"
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Jim Nev

April 25, 2024

5  out of  5 rating by Jim Nev
"Outstanding customer support. I can always count on prompt, cheerful and courteous customer support when I call the Kern agency."
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SUSAN Belako

March 27, 2024

5  out of  5 rating by SUSAN Belako
"Excellent service. Lovely attitude. A pleasure to deal with, Gabrielle Genovese @ Bill Kearns office. Sincerely Susan Belako."
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Nathan Ferguson

March 26, 2024

5  out of  5 rating by Nathan Ferguson
"Bill is a great guy and Agent. Have known him for over a year and never been disappointed with his wit and candor. Highly recommend!"
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March 20, 2024

5  out of  5 rating by Justine
"Gabrielle was wonderful! She got me a wonderful rate, was very personable, friendly and professional. She didn't bother me every other day with phone calls and emails and texts like some other companies do. I really appreciate her help!"
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Tracy Montgomery

March 14, 2024

5  out of  5 rating by Tracy Montgomery
"I am very pleased with my experience with this agency. Gabrielle was so nice and explained everything. It made switching insurance companies a breeze. Thank you again!"
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Alyssa Reed

March 8, 2024

5  out of  5 rating by Alyssa Reed
"Gabby is so nice and helpful! She has saved me money and gotten me additional coverage and even has me qlready set up to save money on homeowners insurance in the future! Very excited and confident to make the move to State Farm after speaking to Gabby. Thanks again!!"
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Tammy Fox

March 8, 2024

5  out of  5 rating by Tammy Fox
"Save me on money and I want to say Thank you"
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Jonathan Smart

February 28, 2024

5  out of  5 rating by Jonathan Smart
"Experience was great Gabby provided excellent service and helped me with all my insurance needs."
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Ranganath Komanduri

February 19, 2024

5  out of  5 rating by Ranganath Komanduri
"Great Service!"
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Lashawna Brown

February 19, 2024

5  out of  5 rating by Lashawna Brown
"Good customer service!! Thank you!!"
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Norma Coast

February 14, 2024

5  out of  5 rating by Norma Coast
"Gabrielle was very knowledgeable and helpful in reviewing my needs and issuing my new auto and renter’s policies. She was a pleasure to work with!"
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Thomas Sinclair

February 14, 2024

5  out of  5 rating by Thomas Sinclair
"Vary helpful"
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Christopher Smith

February 7, 2024

5  out of  5 rating by Christopher Smith
"Lindsay was great in helping with switching my insurance providers"
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Liz A. Womack

February 2, 2024

5  out of  5 rating by Liz A. Womack
"I contacted State Farm Insurance and Gabrielle Genovese is the representative that took my call and was very responsive, pleasant, prompt in answering my questions (didn't put me on hold long time), and was very efficient. I had called several other established auto insurance brands and could not get prompt answers. They all had to call me back, which took a day or more. So, Gabrielle efficiently did everything that she said she would and I was able to promptly get my coverage information in my email. I am very thankful for friendly, prompt, and efficient customer service. Thank you Gabrielle!"
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Frank Yagger

January 30, 2024

5  out of  5 rating by Frank Yagger
"State farm representative Lindsay was very courteous and professional. I am very satisfied with the service."
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samantha cerruto

January 19, 2024

5  out of  5 rating by samantha cerruto
"Gabrielle was great & very patient with me… Gave me a lot of information that was very helpful… She answered a lot of my questions… It was so easy to talk to her & I was able to finally switch my car insurance…"
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Christian Dion

January 15, 2024

5  out of  5 rating by Christian Dion
"Gabrielle did a great job saving me $50 a month. Been in contact with the company for 2 years and finally decided to switch! Definitely recommend.!"
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Heather Livengood

January 8, 2024

5  out of  5 rating by Heather Livengood
"Gabrielle was very knowledgeable. She was effectively able to explain the various insurance policies. She was very quick to respond, and followed up as planned. She was very kind and a delight to work with! Our home and auto insurance quote was much cheaper than we were paying. Highly recommend!"
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December 22, 2023

5  out of  5 rating by IIAN
"Great effort and explanation of everything that I needed help with."